In the training world, we talk a lot about designing and delivering the best solutions to our customers. How did you come to this decision? How do you really know what your customers want? Well any solution, training or not begins with a needs analysis.
Writing a needs assessment report documenting the issues you are facing and proposing solutions is the most effective way to address this issue. A well-written needs assessment report helps your department compete for scarce resources in a thoughtful and organized way. Begin your needs assessment report by documenting problems that your department is facing.
Focus on major -- rather than minor -- problems affecting your department's productivity. Failure to service customers in a timely manner or high server down time are serious issues; a waning supply of Post-it notes is not. Express needs using concrete numbers.
To get the best results, it is not enough to state that you need to serve customers faster or have higher server up-time. State facts such as 70 percent of customers are not serviced within one business day, and 40 percent are not serviced within three business days.
Show how this has been a major factor in a customer satisfaction survey. List your needs in order to give decision-makers an easy way to refer back to your needs. For a small number of needs, this can be a numbered list; for a larger number, categorize needs as major, moderate or minor.
Propose solutions to address each of your needs. Some solutions may be as simple as increasing the budget, replacing outdated technology or hiring additional employees. More complicated problems may require new paths in research and development or major marketing initiatives. List solutions as you did needs to give decision-makers a quick reference.
Conclude with a bibliography listing external sources and appendices of marketing data, or other internal data you referenced in your report. This keeps decision-makers from having to take the time to locate the data while making decisions.
Daniels has numerous certifications and degrees covering human health, nutritional requirements and sports performance. An avid cyclist, weightlifter and swimmer, Daniels has experienced the journey of fitness in the role of both an athlete and coach.How to Write a Good Analytical Report.
The first step is to outline the report according to whatever guidelines you need to follow. Every company typically has its own format for writing reports, and you’re bound to follow the format of yours. If you’re having difficulty wording your recommendations, download my Business Analyst Report for some inspiration.
6 thoughts on “ How to Write a Business Analysis Report ” Rosinah mathepe Matsimbi says: March 19, at pm What kind of format can I use to write a business analysis report. Reply.
Writing a needs assessment report documenting the issues you are facing and proposing solutions is the most effective way to address this issue. A well-written needs assessment report helps your department compete for scarce resources in a thoughtful and organized way.
1 Needs Assessment Report Prepared by Neal Sanborn Background Operating Department management requested that an assessment be performed of their ScoreCard Program to determine strategies for enhancing its effectiveness.
Write an introduction justifying and explaining a reason for the analysis, along with what the focus of the report will be. For example, if funding is being sought, state and justify the need for funding as it works into the company’s goals, mission statement and strengths.
Health -2 Market D Training Needs Analysis Report p.5 ^HealthMarket is supported by the European Commission under the Health thematic area of the 7th Framework Programme 1 EXECUTIVE SUMMARY The HealthMarket project (H2M) is a 3-year Coordination Action aiming to boost the economic exploitation of research results in the area of Health / Life Sciences.